For players aged 21 and above

vip 3 Responsible Gambling —
Stay Safe, Enjoy the Game

Gaming is about fun, and keeping that fun alive takes conscious choices. vip 3 wants every member to play within their means, stay safe, and get support when needed.

Members aged 21 and above only Self-exclusion option 24/7 support centre Personal limit setting

Why is responsible gambling important?

Whether it is casino games or sports betting, the main purpose of any online gaming should be entertainment. But when gaming turns from simple fun into financial pressure or addiction, it can become harmful to the individual and their family. vip 3 believes that ensuring healthy entertainment is not the member's responsibility alone — the platform carries an equal responsibility.

On this page you can learn how to set deposit or session limits for yourself, recognise warning signs of problematic gambling, and find help when you need it. Our Terms and Conditions contain detailed responsible gambling rules that apply to every member.

Remember, winning and losing are both a normal part of gaming. Placing extra bets to recover a loss is never a good decision. Keeping your play within your own means and time is the first step toward responsible gambling.

Core Principles

  • Play for entertainment, not as a source of income
  • Do not bet again to try to recover money you have lost
  • Only use money you can afford to spare
  • Never play with borrowed money
  • Avoid playing when drinking or under stress
  • Take regular breaks and keep track of your time

Tools to protect yourself

vip 3 gives every member the ability to control how they play. Contact our 24/7 live chat to use any of the tools below.

Deposit Limit

Daily / weekly deposit limit

Set a maximum amount you can deposit within a given period. This keeps you from spending more than you planned.

Session Time Limit

Control your playing time

Decide in advance how long you will play in one sitting. Once a session limit is set, your account automatically pauses when the time is up.

Self-Exclusion

Temporary or permanent break

If you feel you need a break, you can temporarily close your account for a set period — from seven days up to six months.

Loss Limit

Maximum loss cap

Set a daily or weekly limit on how much you can lose before you are unable to continue playing.

Live Support

24/7 live chat support

Our support team is available at any time in both Bengali and English. Contact us directly on chat to set limits or request an account break.

Reality Check

Regular reminders

At set intervals during play, you will be reminded how long you have been playing and how much you have wagered.

Warning signs of a problem

If you notice any of the signs below in yourself or someone you know, seek help without delay.

Financial Pressure

Spending beyond your budget

You are spending more than you can afford, struggling to pay bills or cover family expenses, or borrowing money to play.

Loss of Control

Unable to stop

You want to stop playing but cannot, or you keep playing after a loss in an attempt to recover it.

Hiding It

Keeping it from family

You are hiding your gambling from family or people close to you, or lying about it.

Practical tips for safer play

Set a budget before you start. Decide how much you will spend in each session before you begin. When that amount is gone, stop for the day.
Track your time. Use your phone timer or the app's session limit. Avoid long sessions and take regular breaks.
A loss is not a debt to repay. Losing a match or a round does not mean the next one will make up for it. Each round is independent.
Play when you are in a good state of mind. Take a break when you are angry, anxious, or tired. Making decisions in that state consistently leads to poor outcomes.
Do not make gaming your only form of entertainment. Spend time with friends and family, and pursue hobbies. Gaming is just a small part of life.
Read our Privacy Policy carefully. It is important to know how your account information is kept safe and what processes are followed for responsible gambling.

Safe play starts with a conscious choice. vip 3 is with you every step of the way.

vip 3's Commitment

vip 3 is more than a gaming platform — it is committed to creating a reliable environment for players in Bangladesh. To learn more about us, visit our About Us page, which contains details about our values and services.

  • Accounts cannot be opened by anyone under 21
  • Identity is confirmed through account verification
  • Unusual playing patterns are detected and the member is contacted
  • Self-exclusion requests are processed promptly
  • 24/7 support is provided in Bengali and English
  • SSL encryption is used to keep member data secure

Member age verification

To create an account at vip 3, you must be at least 21 years old. Providing your date of birth at registration is mandatory, and we may request additional identity documents if needed.

If you believe someone you know is using an account while underage, please inform our support team. We will act quickly.

Check yourself

Think through the questions below honestly. If most of your answers are yes, consider seeking support.

01 In recent days, have you spent more time or money on gaming than you planned?
02 Have you tried to stop playing but kept coming back?
03 Have you placed larger bets to try to recover money lost in gaming?
04 Have you hidden your gambling from family or friends?
05 Have you felt upset, angry, or anxious after losing?
06 Have you borrowed money or taken a loan to fund your gambling?
07 Has gambling caused you to neglect family or work responsibilities?

Assess your result

If three or more of your answers are yes, it is time to review how you are gambling.

Talk to our support team or someone in your family — asking for help is a sign of strength, not weakness.

Where to find support

Acknowledging a problem and asking for help takes courage. You are not alone.

Direct Support

vip 3 Support Team

Chat with us in Bengali on our 24/7 live chat. Any request — setting a deposit limit, self-exclusion, or an account break — will be processed immediately.

You can also reach us by email: [email protected]

Family Support

Family and close ones

Share what is on your mind with someone close to you. Family is often the greatest source of support. Open conversation is more effective than hiding things.

Professional Advice

Counselling and mental health services

Seeking advice from a mental health professional or counsellor in Bangladesh is no longer unusual. Mental health services are available at both government and private hospitals.

Frequently Asked Questions

Self-exclusion means closing your account for a set period by your own choice. During this time, you will not be able to log in or place bets. To activate it, contact our 24/7 live chat or email us — you can choose a period from seven days up to six months.

Yes, but carefully. Reducing a limit takes effect immediately. A request to increase a limit goes through a waiting period before it applies — this protects you from making large changes in the heat of the moment.

The minimum age for all activities at vip 3 — casino games or sports betting — is 21. Age is verified when opening an account and before withdrawals.

Talk to them with empathy, without judging them directly. Encourage them to reach out to vip 3's support team or a professional counsellor. You can also let our support team know on their behalf.

Your balance remains safe even when self-exclusion is active. Once the break period ends, you can request a withdrawal. Contact our support team for more details.

Yes, all vip 3 members must follow the responsible gambling policy. Age verification, identity confirmation, and our monitoring system apply equally to everyone. You can find answers to more questions on our FAQ page.